STEPS have NEW online SEE courses!

Eligible jobseekers can now access free training through Skills for Education and Employment (SEE) to study a CHC33015 Certificate III in Individual Support. In these challenging times due to the impacts of coronavirus, we are adapting our training delivery so jobseekers can use this time of ‘social distancing’ to further their education and get job ready.

This is a great opportunity for jobseekers in your area to gain employment opportunities in a stable industry.

We are excited to offer two FREE online courses in a high demand industry:

  • An Introduction to Working in the Care Industry
  • CHC33015 Certificate III in Individual Support

Our courses are designed to help students get the skills they need for careers as personal carers, support workers, kitchen staff, cleaners, and many other roles.  Students can continue to expect STEPS’ high standard of training and service delivered via phone, email, video-conferencing and online platforms.

We pride ourselves on the success we have had in helping jobseekers learn, grow, and achieve long term employment and we are committed to ensuring we continue to provide these opportunities in these rapidly changing times.

About our courses 

The online delivery is a temporary delivery mode while the impacts of coronavirus prevent our usual face to face delivery methods.

These courses have rolling intakes. Students do not have to enrol in both courses, they are entirely stand alone. However, if clients are unsure about working in the aged care sector or are new to online learning – then commencing in the Introductory course is an excellent option to test the waters.

Introduction to Working in the Aged Care sector 

This course will provide an insight into working in the aged and disability sectors. Students are taken on an interactive virtual tour of an aged care facility and  experience daily tasks in the workplace.

This short course comprises of 2 accredited units:

  • CHCCOM005 Communicate and work in health and community services
  • HLTAAP001 Recognise healthy body systems

As well as covering important employability skills, resume writing and interview skills

Duration: 4 weeks full time, or 8 weeks part time
(* approximate, dependant on the individual)

Full time: 25 hours per week
Part time: 15 hours per week

CHC33015 Certificate III in Individual Support

The course comprises of seven core units, and six elective units.


  • CHCCCS015 Provide individualised support
  • CHCCCS023 Support independence and well being
  • CHCCCOM005 Communicate and work in health or community services
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • HLTAAP001 Recognise healthy body systems
  • HLTWHS002 Follow safe work practices for direct client care


  • CHCAGE001 Facilitate the empowerment of older people
  • HLTINF001 Comply with infection prevention and control policies and procedures
  • CHCCCS025 Support relationships with carers and families
  • CHCDIS001 Contribute to ongoing skills development using a strengths-based approach
  • CHCDIS002 Follow established person-centred behaviour supports
  • CHCDIS003 Support community participation and social inclusion

Duration: 26 weeks full time, or 44 weeks part time
+ 120 hours of work placement

Full time: 25 hours per week
Part time: 15 hours per week

Our flexible course structure means that students can complete all theory components first and the practical work placement component (120 hours) when conditions allow.   

What does online training look like: 

  • Interactive and engaging lessons delivered via Zoom
  • Easy to navigate online courses
  • Tutorials delivered by a qualified aged care trainer
  • Facilitation and support from an experienced language, literacy and numeracy trainer – specific to the care industry and employability skills
  • Responsive trainer support provided by phone, email, zoom or via the online forums
  • Access to paper-based materials and resources that support the online content and trainer delivery
  • Connect and interact with other students through the student forums
  • Flexible study options:
    • Full time: Monday to Thursday from 8.45am to 3.30pm – total of 25 hours per week
    • Part time: Monday to Wednesday from 8.30am to 2pm – total of 15 hours per week

STEPS’ holistic approach to course delivery focuses on adaptability and assisting students to break down barriers to employment.

Who is Eligible?  

Jobseekers will need to meet the standard eligibility criteria under the Skills for Education and Employment program, as well as:

  • Have a home internet connection and computer with webcam
  • Have adequate digital literacy skills to participate in online learning
  • Be prepared to do 120 hours of unpaid work placement with a care provider at the end of the online component (CHC33015 only)
  • Reside in the regions specified below. Check with your local office for more information
  • Display LLN skills at a high level – has the ability to complete online activities somewhat independently

For a complete summary on eligibility visit SEE Eligibility Criteria

Employment Areas

  • Darwin
  • Alice Springs
  • Tennant Creek
  • Katherine
  • Cairns
  • Atherton
  • Mossman
  • Palm Cove
  • Innisfail

For more information about the course contact or call 1300 131 965

The Skills for Education and Employment (SEE) program is funded by the Australian Government Department of Education, Skills and Employment.

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