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Guiding STEPS Towards Success

Meet the dedicated STEPS team and board members driving STEPS. Step into a world of opportunity, propelling positive change in every life we touch.

STEPS Team in Caloundra

Our Board

Board Chair & Managing Director

Carmel Crouch

Carmel Crouch was appointed as Board Chair more than 30 years ago when STEPS was just a small organisation trying to provide young people with a disability with opportunities for workplace participation and independence. Since then, STEPS has grown into a large organisation which helps many individuals all over Australia strive for a brighter future.

As Managing Director, Carmel facilitates STEPS Group of Companies strategic planning and major decision making processes. Her in-depth knowledge of not-for-profit corporate governance, coupled with service delivery expertise and determination of social equality has been instrumental in the ongoing growth and success of the organisation.

Director, Secretary

Christine Jones

Christine is a solicitor in private legal practice. She was admitted as a legal practitioner initially in 1986, and now practices primarily as a dispute resolution practitioner.

Christine has been a Director and Secretary of STEPS Disability Qld Inc since 2006, STEPS Ahead Ltd since 2008 and Community Agency for Development Employment and Training Inc since 2010. These entities all form part of the STEPS Group. Christine is also a member of the Australian Institute of Company Directors.

Leadership Team

Board Chair & Managing Director

Carmel Crouch

Carmel Crouch was appointed as Board Chair more than 30 years ago when STEPS was just a small organisation trying to provide young people with a disability with opportunities for workplace participation and independence. Since then, STEPS has grown into a large organisation which helps many individuals all over Australia strive for a brighter future.
Chief Executive Officer

Heidi Robert

Heidi has a career which spans over 20 years across the public and private sectors, where she has led major projects in health, organisational safety, and regulatory reform.
Executive Manager, Human Resources

Mellesa Lee-Smith

Mellesa has over 30 years’ human resources experience gained within the public, private and not-for-profit sectors.
Chief Administrative Officer

Samantha Geeson

Samantha Geeson has worked in commercial recruitment and employment services industries for 25 years.
Chief Financial Officer

Renee Wooster

Renee is a finance executive and CPA, with 18 years experience in the not-for-profit sector both in Australia and the UK.

Start Your Career With STEPS

We’re always on the lookout for great people who are passionate about making a difference in our communities.  If that sounds like you get in touch! We’d love to hear from you.

Our Commitment: To make a difference by providing opportunity

At STEPS we’re dedicated to making a difference in the lives of individuals, families, and communities throughout Australia.  

By providing opportunities that empower and provide a hand-up, we strive to open doors to new possibilities and foster a sense of accomplishment that can change lives for the better.

Integrity

Our actions match our words.

Courage

Together we have the courage to find innovative solutions.

Respect

We treat everyone equally and fairly.

Understanding

We prioritise understanding the needs of our customers and our community.