Work Mates is a disability employment support program that helps people with a disability get ready for and thrive in the workplace.
We work with you one-on-one to help you build skills, set goals, and find the right path to long-term employment, all while supporting you with an empowering personalised plan.
Work Mates is designed to give practical and personalised support. We help you build confidence, explore what’s possible, and take steps towards meaningful work at your pace.
Support that builds confidence, connections and careers
We help you build trust in your own abilities with positive, strengths-based coaching
From writing a resume to navigating job interviews, you’ll gain the practical skills you need to get job-ready
Fun and social learning sessions help you form new friendships and connect with potential employers
We support you to set meaningful goals and explore real-world pathways to reach your professional aspirations
We help you learn positive workplace behaviours, develop communication skills, and understand what to expect on the job
Even after finding a job, we’re still here to offer coaching, encouragement, and tailored guidance to keep you on track
Every participant is different, so the support you receive should be too.
That’s why Work Mates is delivered across four flexible phases, tailored to individual goals, needs and progress.
Some people will move through all four, while others might only need support for a specific task or moment. Regardless of the why, we’re here for all of our participants.
Phase 1
Foundations for success
We start by getting to know you: your strengths, interests, and goals.
From there, we help you improve your communication skills, work through any barriers to employment, and create a clear plan forward.
Phase 2
Job readiness
This is where we get hands-on and practical.
You will prepare your resume, develop interview skills, explore job options, and get real-world experience through supported work placements.
Phase 3
Stepping into work
We support you to find and transition into employment while teaching workplace safety and providing on-the-job coaching to help you settle in, stay confident and succeed long term.
Phase 4
Ad hoc support
Work Mates offers flexible, short-term support for people who are already employed or preparing for a new opportunity.
Whether it’s help with completing training, learning a new skill, or staying confident in the workplace, we provide practical and personalised support.
STEPS Work Mates is more than just a standard training program. We go above and beyond to offer personalised, wraparound support that grows with you, even as your goals and circumstances change.
Whether you’ve never been employed, need help developing your skills further, or are looking for guidance as you find a long-term role, we’re here to help.
We tailor every journey to fit the you, not the other way around.
Everything we teach connects directly to real workplaces, opportunities and expectations.
Through supervised placements and business connections, you will gain valuable insight into different industries and roles.
We work with families, schools, Inclusive Employment Australia providers and others to ensure holistic and consistent support.
Your support doesn’t stop if you secure employment, we continue to work with you to help you stay on track and keep growing.
STEPS Work Mates is designed for people with a disability and autism who want support to find work, grow their skills, and become a confident professional.
If the person you’re supporting is looking for practical and individualised help at any stage of their employment journey, STEPS Work Mates is the perfect match.
Participants can access Work Mates through NDIS funding, including:
Alternatively, Work Mates can be accessed fee-for-service (self-funded).
If you’re unsure which avenue is right for you or how the funding works, our friendly team is here to talk it through and help you understand your option.
If you’re ready to find out more, we’re here to help.
Whether you’ve got questions, need help with funding, or just want to talk about Work Mates, our team is a simple phone call away.
Call us: 1800 312 742
Email us: customercare@stepsgroup.com.au
Recently, we launched our Work Mates Program in the Gympie...