Unlock your rental potential

Unlock your rental potential

The Five STEPS Housing Program is designed to help you build the skills and confidence to secure and maintain a rental property, whether you’re renting for the first time or want to be a better tenant in a competitive market.

From paying rent and getting your bond back to inspections and home safety, we cover it all.

A set of keys with a tag attached saying 'for rent' along with a icon of a door with the text 'Five STEPS Housing Program'

Apply today

Complete our online form or contact 1300 131 965

Course information

Download the Five STEPS Housing Program flyer

SEE newsletter

Stay informed with the latest news from the STEPS SEE Program

Be the tenant every landlord wants

The Five STEPS Housing Program helps you get ready to rent and look after a home.

The program provides real-life skills to help you be a successful tenant, step by step. You will understand how renting works, what landlords expect, how to take care of your home, and more.

STEPS is hands-on and supportive. You won’t be sitting and reading all day; you’ll learn by practising real situations in a safe environment.

The Five STEPS Housing is delivered as part of the STEPS Skills for Education and Employment (SEE) Program and helps you build your everyday reading, writing, numeracy, listening and speaking skills to help you feel confident, capable and ready for independent living.

A close up of a brown door with a modern handle and lock. The door is open and leads into a bright modern room.

Who is the Five STEPS Housing Program for?

The Five STEPS Housing Program is for people who want to maximise their chances of getting—and keeping—a rental home in a competitive market.

This includes school leavers, families, people receiving housing supports, and anyone in the community who is in the market for renting a home.

Renting for the first time?

Trying to lock in your first rental can be overwhelming. You might not know what landlords are looking for, what your rights are, or how to make yourself stand out.

The Five STEPS Housing helps you understand how renting works and what it takes to be a strong tenant. On completion of the program, you will understand what is required when renting and how to look after a home, and you’ll have the confidence to navigate inspections and have conversations with landlords, and much more.

No rental experience needed! You will be supported by our team through the whole course and learning is personalised to you and your goals.

Already renting?

Even if you’ve rented before, the rental market is only getting tougher. Many people miss out because of small mistakes – but you can learn how to come out on top.

The Five STEPS Housing helps you strengthen your tenancy skills so you can stand out as a reliable tenant. Uncover practical ways to take care of your home, manage inspections, and improve your chances of keeping your bond and securing your next rental.

A close up of a brown door with a modern handle and lock. The door is open and leads into a bright modern room.

Supporting clients to find housing?

If you’re supporting people to secure or maintain a rental home, you understand there are many barriers that can make this process challenging.

Referring your clients to our Five STEPS Housing Program will help provide them with practical skills through structured, hands-on training to build key foundational tenancy knowledge and confidence. Your clients will be supported throughout the program with a personalised approach to meet your needs and work toward their goals.

We can also deliver the Five STEPS Housing sessions on-site for housing support providers, community organisations, and similar groups.

Reach out to our friendly team to discuss partnership options or direct referrals.

What you’ll learn

We cover the practical skills and essential knowledge that landlords look for in a good tenant.

Everything is broken down into clear, easy steps and explained through real-life examples and hands-on activities, so everything you learn is ready to apply in your real rental search.

How renting works

Learn what happens before you sign the lease, during your tenancy, and when it’s time to leave. Understand your rights and responsibilities and avoid common mistakes.

Inspections and communication

Prepare for inspections, communicate confidently with landlords and real estate agents, and handle issues the right way.

Safety and security

Keep yourself and others in your home safe. Know what common dangers to look out for and make your space a secure and comfortable place to live.

Looking after a rental

Know how to keep your home clean, safe and well looked after. This helps you pass inspections, feel proud of your space and protect your bond.

Money and budgeting

Use simple strategies to manage your rent and household costs. Stay on track, avoid stress and feel in control of your finances with a solid plan.

Learning for everyday life

While learning about renting, you’ll also be developing your reading, writing, numeracy, listening and speaking skills.

How the program works

The Five STEPS Housing is designed to be practical, supportive and easy to follow.

STEPS uses real-life activities, not long lectures or textbooks. Our passionate and friendly trainers guide you step-by-step and support you throughout the whole process.

Icon of a house with a check mark through it.

Hands-on learning

Learn by doing. Practise real rental situations and build skills you can use straight away.

Icon of a house with a check mark through it.

Supportive trainers

Here to help you succeed. Ask questions, move at your pace, and get support that meets your needs.

Icon of a house with a check mark through it.

Support that meets your needs

Start at any level of experience. We meet you where you’re at and help you work towards achieving your tenancy goals.

Program details

Duration

The Five STEPS Housing Program is delivered over 70 hours. The way the program is scheduled may vary depending on location, so please talk to our friendly team for more information.

Location

We are currently partnering with community groups to deliver this program in regions where STEPS offer services. We encourage you to contact us if you are interested in applying for the program or partnering with us to deliver this program to clients in your local area. Contact us here and view our STEPS locations across Australia here.

Cost

The Five STEPS Housing Program is part of our STEPS Skills for Education and Employment (SEE) Program, which is fully funded by the Australian Government and free for eligible participants. Check your eligibility here.

Why choose STEPS

STEPS is a trusted training provider that supports people in building skills and opening doors to new opportunities.

We understand that returning to learning can feel overwhelming, especially if you’ve had a tough experience with education in the past.

That’s why our courses and programs are practical, supportive and focused on helping you succeed in the real world. We’re here to help you become more confident and capable, so you can focus on your future.

We take the time to understand you, your goals and what you want to work towards. When you join a STEPS program, you join a community.

Program Units

Depending on your skills and knowledge, you will study a selection of the below units:

FSK10219 Certificate I in Skills for Vocational Pathways
FSKLRG008 – Use simple strategies for work related learning
FSKOCM003 – Participate in familiar spoken interaction
FSKRDG007 – Read and respond to simple workplace information
FSKWTG006 – Write simple workplace information
FSKNUM008 – Use whole numbers and simple fractions, decimals and percentages for work

Get rental ready

Build the skills and confidence to help you secure and maintain a rental home.

If you’re renting for the first time or re-entering the competitive rental market, our friendly team is here to talk you through your options and next steps.

Let’s unlock the skills you need to be a successful tenant!

The Skills for Education and Employment (SEE) Program is funded by the Australian Government Department of Employment and Workplace Relations.

Apply today

Complete our online form or contact 1300 131 965

Course information

Download the Five STEPS Housing Program flyer

SEE newsletter

Stay informed with the latest news from the STEPS SEE Program

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