1300 131 965
Close-up of hands typing on a laptop at a wooden desk with an open notebook and pen nearby, in a bright workspace.

BSB30120 Certificate III in Business

Close-up of hands typing on a laptop at a wooden desk with an open notebook and pen nearby, in a bright workspace.

BSB30120 Certificate III in Business is the ideal course for you if you’re looking to start out in an entry-level business or administration role, or if you’re just wanting to improve your digital technology skills. This nationally recognised qualification will equip you with the practical skills and essential knowledge to prepare you to work across a variety of workplaces.

Course details

Duration: 52 weeks full-time study online

Start date: Monthly enrolment

Locations

Delivery online for people residing in Queensland. Enrolments can also be completed at any STEPS site in Queensland.

Delivery mode

Online

What will I learn

When studying this qualification, you will learn how to:

  • Confidently use digital technology and software applications
  • Design business documents
  • Communicate effectively and problem solve
  • Engage with customers and provide outstanding customer service

Career pathways

Employment opportunities may include Receptionist, Office Administrator, Customer Support Officer or Personal Assistant.

Why STEPS

STEPS offer training solutions that meet real local market needs. Our courses are designed in consultation with local employers to improve our students’ employment opportunities and on the job skills.

Our highly qualified trainers bring hands on industry experience to their role allowing you to feel confident that you are gaining the best workplace preparation possible.

For further information on STEPS Courses refer to our student handbook or contact our team customercare@stepsgroup.com.au.

Core Units

BSBCRT311 Apply critical thinking skills in a team environment

BSBSUS211 Participate in sustainable work practices

BSBPEF201 Support personal wellbeing in the workplace

BSBTWK301 Use inclusive work practices

BSBWHS311 Assist with maintaining work place safety

BSBXCM301 Engage in workplace communication

BSBTEC201 Use business software applications

BSBTEC202 Use digital technologies to communicate in a work environment

BSBPEF301 Organise personal work priorities

BSBWRT311 Write simple documents

BSBPEF302 Develop self-awareness

BSBOPS304 Deliver and monitor a service to customers

BSBTEC301 Design and produce business documents

Eligibility

To be eligible, you must:

  • Be aged 15 years or older, and no longer in school
  • Permanently live in Queensland
  • Be an Australian or New Zealand citizen, Australian permanent resident (includes humanitarian entrants), or a temporary resident with an eligible visa subclass
  • Not already have a certificate III or higher qualification completed within the last 10 years (qualifications completed as a school student, and foundation skills qualifications don’t count)
  • Not be enrolled in another qualification, even if it’s on hold or deferred, whether funded by the Department of Trade, Employment and Training or not (foundation skill qualifications don’t count)

Fees

Concession: $99
Non-concession: $249

National Recognised Training logo.
Skills Assure Logo

This project is proudly supported and funded by the Queensland Government. Career Start supports Queensland job seekers to start their career or move into more skilled roles or full-time employment.

RTO 1847

Don’t miss out – Apply today!

If you’d like to secure your place studying BSB30120 Certificate III in Business contact STEPS today on 1300 131 965 or email
Apply today

Download Course Information

If you’d like to learn more about studying BSB30120 Certificate III in Business
Course information

Want To Discuss Your Options?

Connect with our team and let’s talk about your possibilities. Whether you need support, education, or care, we’re here to help! Explore our range of services and discover your next STEPS.

Talk with our team

Other Available Courses

Two participants in STEPS shirts practise a patient‑handling technique with a medical training mannequin in a simulated care environment.

CHC33021 Certificate III In Individual Support (Ageing And Disability) – Tasmania Existing workers in this industry

Give back to the community and turn your passion for helping others into a fulfilling career. Gain the theoretical knowledge and practical skills essential for...
View course information
A STEPS Certificate II in Hospitality participant wearing a blue STEPS apron, smiling and holding a plate of freshly prepared food.

SIT20322 Certificate II in Hospitality

Kickstart your career in hospitality with nationally recognised training designed to get you job-ready. This course provides the essential skills and confidence to work across...
View course information
A student focusing on a computer working towards building their English skills

Basic English Class

Join our free English classes for adults to build your confidence, strengthen your language skills, and open up new opportunities for work, study and connection...
View course information
See all courses