The cultural landscape in Alice Springs is vastly different to our other locations and so the delivery of our Employment service in this region is unique. Building rapport and trust with our clients here takes time, cultural awareness and an understanding of family relationships, cultural, business and personal issues that our Indigenous and remote clients face.
The service that we offer in this region is holistic and we are often working with clients for extended periods of time. It’s important that we build partnerships and maintain good connections with other community agencies and hold their trust in our mutual clients so we can to assist them with addressing a range of barriers.
Building rapport with Employers is also important to the work that we do in Alice Springs and we have spent alot of time educating potential employers in Disability and have been able to secure great relationships with numerous companies who continue to seek our assistance in finding suitable staff and offering the support we are known to give including on job support, conflict resolution and Supported wages. We have also been responsible for delivering disability awareness to other staff to assist in our clients maintaining employment and also for social well being.
The success that our staff have had in building trust with all of our stakeholders in Alice Springs is a great testament to the work they do in this region. here are just a few…
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Isobel has been with our service for 3 years, has an Intellectual Disability and Williams Syndrome. After a full year of addressing barriers and making links with employers, Isobel has successfully gained employment, we provide high ongoing support by working alongside her and the employer in the workplace resulting in a god boost in her confidence and skills. We are also proud to report that the Student Access Department approached us offering Isobel a trainee-ship in administration. as they had seen the support we offered Isobel and wanted to take advantage of this. This will commence in October and needless to say Isobel is excited and eager to start.
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Ethan is an Indigenous man that has been with our service for 4 years on and off. Because of the time we have spent with Ethan we have been able to place him into employment although he requires High Ongoing Support and needs constant directives at work which we provide three times a week. English is Ethan’s third language and he also has hearing loss so communication has been a barrier, we are fortunate however that due to the long standing relationship and the rapport we have built with Ethan he now feels comfortable in teaching us his language and he also trusts us enough to accept our referrals to assist with managing his finances. Ethan has now been able to set up a savings account and identify and save for his long term goals.
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Jade has been with our service for 5 years and suffers from Schizophrenia. Jade has been successful in gaining employment with Moderate Ongoing Support however due to her Mental Health barriers she constantly suffers periods of relapse because of medication. Our long standing relationship with Jade means that we have been able to identify periods of relapse and have built up a relationship with the employer where our support and guidance throughout these periods ensure that her employment is secure. We have also been able to partner and network closely with the Mental Health Services in the community in regards to Jade’s needs and ensure Jade’s Mental and General Health is safe.
