COVID-19 Response

Continuing Business

STEPS Group is taking the threat of Coronavirus (COVID-19) seriously and is concerned for all members of our community.

We have convened a specialist team to manage our response to the virus. We are monitoring the situation closely, following the advice of the Federal Department of Health and state and territory governments, and planning for a range of scenarios across our services.

The safety of our student’s clients, staff and communities we service remains our top priority.

STEPS are a mission critical organisation, delivering essential services to vulnerable community members.

We are actively adapting our service delivery to adhere with social distancing and increased hygiene guidelines across all STEPS services and entities to support our clients, students and staff.

We continue to work with all government agencies and partners to provide a considered, caring and cautious response to this evolving situation.

STEPS’ response to the impacts of COVID-19 is being reviewed daily.

STEPS’ response aims to:

  • Prioritise the safety and wellbeing of our customers, clients, students, staff and communities we service
  • Adhere to the advice as provided by the public health authorities
  • Clarify the responsibilities of STEPS during the COVID-19 pandemic event
  • Ensure coordinated, consistent communication with clients, staff, community and stakeholders
  • Provide support for questions, concerns and enquiries

Our Services:

STEPS Community Services – we continue to deliver vital community services to vulnerable community members. We operate under strict public health guidelines to keep our clients, staff and communities safe, and advocate for their mental health, wellness and safety in these challenging times.

STEPS Education & Training – we are adapting our delivery from face to face training to training to online mixed mode methods and practising social distancing and increased hygiene, across all our education and training services in line with departmental and public health guidelines.

STEPS Employment Solutions – we continue to support jobseekers and businesses with disability employment services through teleconferencing, online meetings, and telephone and email services

STEPS Pathways College – we have adapted our Day Program to online learning and welcome new students from across Australia. STEPS Pathways boarding college continues to deliver training under strict public health guidelines.

STEPS Charity – we have postponed events and are adapting to online events to adhere to all public health guidelines while continuing our goals of raising vital funds for STEPS Pathways College.

STEPS Autism Treehouse – we continue to connect families living with autism with their community and support services. We have moved our social groups to online platforms. Our fundraising events have been postponed or have adapted to remote and online modes of operation.

STEPS’ managing director and board of directors are very grateful to our staff for their adaptability, professionalism and commitment to our mission to service vulnerable.

For more information or any questions on our response please contact us at communications@stepsgroup.com.au

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