A moment with Michaela

After working with us for over four months, STEPS communications officer Michaela Hewitt sat down to tell us more about herself and her role in marketing and communications.

What is your role at STEPS? What is a typical day?
I am a communications officer at STEPS. Usually the first thing I do when I come in is check my emails and Facebook, and check the posts from the previous day. Then I plan and prioritise my day from there. I would say half my week is social media focused while the other is more writing stories for our blogs, helping to put together newsletters and creating copy for documents.

How did you come to work at STEPS?
I found out about the role from a job website and I knew it would be really cool and it was really in line with what I wanted to do. I knew that this was the type of work I wanted to do and it was also based on the Sunshine Coast, which is where I wanted to be. At the time I was on holidays on the Canary Islands, we had really good Wi-Fi but I only had my phone. I tried to apply for this job but for some reason it wasn’t letting me. So I found the right person to contact and sent an email saying I really wanted this job. I was told to email my resume but I had no resume with me, so I had to type it all out on my phone.

What has surprised me most is the determination of the people here at STEPS.


What do you enjoy most about your job, why?

My job is a really good combination of things that I am good at, things I enjoy doing, and things that I want to be good at doing. I really like that the role allows me to learn as well, it makes my job interesting as I’m not just doing things I know. The social media side of the job is always interesting because there is always something new to wrap your head around.

What do you wish people knew about marketing and communications?
One of the simple things that could help a lot of people if they wanted to do some marketing themselves is to have consistency within communications, within writing, and have good grammar. I think those small things really matter.

What are you doing when you’re not working?

I like to always keep exploring, I am quite a traveller at heart. I like going to the beach, or finding a new place to go walking or climb a mountain.

Who are you most glad to have met and why?

It would have to be Mel, our design and communication coordinator, she has just been so helpful from day one. She is always happy to answer all of my questions and has helped me understand things. She also travels as well, so she is good to chat with. She is also really knowledgeable about programs and websites, so slowly I try to learn what she knows and pick up her tips and tricks.

What has surprised you most about working for STEPS?

What has surprised me most is the determination of the people here at STEPS. To get STEPS Pathways College up and running must have taken a lot of persistence and passion and it’s only going to continue to grow.

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