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NSDS

National Standards for Disability Services (NSDS) Overview

The National Standards for Disability Services set out the quality of services STEPS will deliver to you.

The Six National Standards for Disability Services

  • Rights
  • Participation and Inclusion
  • Individual Outcomes
  • Feedback and Complaints
  • Service Access
  • Service Management

For Further Information

See National Standards for Disability Services in Easy English

NDIS Practice Standards

NDIS Practice Standards and Quality Indicator guidelines are:

Core Modules

  1. Module One (1) – Rights and Responsibilities
  • Person Centred Supports
  • Individual values and beliefs
  • Privacy and Dignity
  • Independence and Informed Choice
  • Violence, Abuse, Neglect and Discrimination
  1. Module Two (2) – Provide Governance and Operational Management
  • Governance and Operational Management
  • Risk Management
  • Quality Management
  • Information Management
  • Feedback and Complaints Management
  • Incident Management
  • Human Resource Management
  • Continuity of Supports
  • Emergency and Disaster Management
  1. Module Three (3) – The Provision of Supports
  • Access to Supports
  • Support Planning
  • Service Agreements with Participants
  • Responsive Support Provision
  • Transitions to and from a provider
  1. Module Four (4) – The Support Provision Environment
  • Safe Environment
  • Participant Money and Property
  • Management of Medication
  • Mealtime Management
  • Management of Waste

Supplementary Modules

  1. Supplementary Module Two (2) – Specialist Behaviour Support
  2. Supplementary Module Two (2A) – Implementing Behaviour Support Plans
  3. Supplementary Module Two (4) – Specialist Support Coordination

* National Disability Insurance Scheme [NDIS] Practice Standards and Quality Indicators – 2021

NSMHS

National Standards for Mental Health Services are:

  1. Rights and Responsibilities
  2. Safety
  3. Consumer & Carer Participation
  4. Diversity Responsiveness
  5. Promotion & Prevention
  6. Consumers
  7. Carers
  8. Governance, Leadership & Management
  9. Integration
  10. Delivery of Care
  • Supporting Recovery
  • Access
  • Entry
  • Assessment & Review
  • Treatment & Support
  • Exit & Re-Entry

*National Standards for Mental Health Services 2010

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