Kim’s Testimonial – Recognition of STEPS employee Natalie Moss for her patience, persistence, empathy and dedication in all areas to assist.

August 12, 2014
1 minute read

Congratulations to STEPS Employee Natalie Moss for her outstanding performance and dedication to delivering an exceptional employment service. We are thrilled to receive such wonderful client feedback! 

To Steps,

I would like to have STEPS recognise Natalie Moss for all her patience, persistence, empathy, dedication in all areas to assist me during looking for work, illness, whilst in work and for advice/guidance to maintain my well-being.

Natalie has always remained calm when I’ve spoken to her while being stressed and sometimes abrupt. She understood my frustrations. Being a single Mum, financially struggling, Natalie always assisted in ways available, either gift cards or providing referrals to other agencies to seek assistance.

She has local knowledge which is vital for assisting me through hard times.

I am always comfortable with Natalie, and recommend her to assist with anyone.

Thank you Natalie for all your help.

Kim

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