After years of plants, people, workshops, volunteers, conversations and more than a few muddy shoes, the STEPS Garden Centre closed on 30 October 2026.
We know this will be sad news for many people. It is for us too. The Garden Centre has been much more than somewhere to buy plants. It has been a place to learn, contribute, connect and feel welcome, and that has only been possible because our community has supported us all the way.
While the retail Garden Centre as you know it has closed, the best of it is yet to come.
You’ll still be able to buy plants at Café on George. We’ll continue creating opportunities to learn horticulture skills, and we’re working on a fresh line-up of hands-on workshops for people who enjoy growing things, making things and learning together.
Our longer-term plan is for Café on George to become the heart of a lively food, garden and community precinct.
We understand you may have questions, so please find below some answers to frequently asked questions.
Thank you for helping us grow the Garden Centre into such a special part of the STEPS community. We look forward to sharing what grows next with you.
What will happen to my customer loyalty points?
Customer loyalty points expired as of 4:30pm on Friday 30 October upon STEPS Garden Centre’s closure.
I am a trade customer. What will happen to my trade loyalty points?
Trade loyalty points expired as of 4:30pm on Friday 30 October upon STEPS Garden Centre’s closure.
I have a gift card to use up. What happens to gift card balances after the Garden Centre closes?
Any valid gift cards that remain unused after the Garden Centre closes can still be redeemed at STEPS Café on George. Contact our Team either via email to enquiries@stepsgroup.com.au or call us on (07) 5458 3000.
Can I donate the value of my gift card to STEPS?
You are welcome to choose not to redeem your gift card as a way of supporting STEPS. While we greatly appreciate this support, the unused value of a gift card cannot be treated as a charitable donation, and a donation receipt cannot be issued.
What will happen to my customer data?
We will continue to securely store this data in line with our Privacy Policy.
Will I continue to receive the Weeder’s Digest digital newsletter and other communications?
Yes! We look forward to continuing to provide you with seasonal gardening advice, a delicious recipe from our STEPS Café on George team, news about our future plans and much more. You can opt in to receive these communications here and can unsubscribe at any time.
How can I be notified of upcoming news, events and workshops?
The best way to stay up to date with upcoming events, workshops, the latest news and seasonal gardening activities is to subscribe to our free digital newsletter, Weeder’s Digest. Published quarterly, Weeder’s Digest is packed with practical gardening tips, expert advice, seasonal inspiration and the latest news from STEPS.
What will happen to the STEPS Garden Centre site?
As we plan for the future, we are assessing the needs of STEPS and evaluating the site’s potential to ensure it is used in a way that creates the greatest impact for our community.
Will STEPS Café on George remain open?
Yes! STEPS Café on George will continue to brew great coffee, serve delicious food and make a difference. STEPS Café on George is open 8am – 2pm, Monday – Friday.
Will STEPS Pathways College students continue with Garden Skills programs?
Yes. We will continue to deliver all of our current horticulture programs.
Where can I find the brands and products stocked at STEPS Garden Centre?
Many of the products that STEPS Garden Centre stocked are still available through our trusted suppliers, including Earthlife, Rocky Point and Plant of Health. If you have a product you love, we encourage you to visit the brand’s website to find your closest stockist.
I have a question. Who do I contact?
If you have any questions, our team is here to help. You can contact us by email at enquiries@stepsgroup.com.au or call us on (07) 5458 3000.