Certificate III in Business is the ideal course for you – if you’re looking to start out in an entry-level business or administration role, or if you’re just wanting to improve your digital technology skills. This nationally recognised business qualification will equip you with the practical skills and essential knowledge to make you a valuable asset in a variety of workplaces!

The BSB30120 Certificate III in Business is made up of 6 core units and 7 elective units.

When studying this qualification, you will learn how to:

  • Confidently use digital technology
  • Design business documents
  • Communicate effectively and problem solve
  • Organise information
  • Engage with customers and provide outstanding customer service

Career Pathways:

The BSB30120 Certificate III in Business will provide you with the qualifications to help you start an exciting career in the business and administration sectors. Employment opportunities may include work in the following areas:

  • Data Entry Officer
  • Receptionist
  • Office Administrator
  • Administration Assistant
  • Customer Support Officer
  • Cashier / Retail Shop Assistant

Delivery mode:

Flexible delivery options are available. You must be committed to attend face to face classes or regular virtual lessons with your trainer. STEPS want to ensure that you get the best possible experience – all students are provided with an Individual Learning Plan, to help you stay on track.


12–18 months (depending on your weekly participation).  This will be outlined in your Individual Learning Plan.


Eligible jobseekers can now access free training through the Skills for Education and Employment (SEE) program to study a BSB30120 Certificate III in Business.

Who is eligible?

Jobseekers will need to meet the standard eligibility criteria under the Skills for Education and Employment (SEE) program. If enrolling in an online mode, you will also require:

  • Home internet connection and computer with webcam
  • Adequate digital literacy skills to participate in online learning
  • Reside in the regions of Alice Springs, Casuarina or Palmerston (NT) or Cairns (QLD). Check with your local office for more information.

For a complete summary of eligibility*, visit SEE Eligibility Criteria here

Don’t miss out – Enrol today!

If you’d like to learn more about studying a BSB30120 Certificate III in Business or to secure your place, contact STEPS today on 1300 131 965 or email training@stepsgroup.com.au

Get in touch for more information

1300 131 965

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